Privacy Policy – Surant Design

Privacy and Cookie Policy

What is the GDPR?

The General Data Protection Regulation (GDPR) It aims to unify data protection regulations at the European level. This regulation requires companies and government agencies to be more transparent about the personal data they collect, how they use it, and users' rights.

In this policy you will find information about:

What data do we have about you?.
How we collect them.
What we use them for.
What are your rights regarding this data?.

The privacy and data protection management model of Surant Design is based on the following legal framework:

Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
Other applicable data protection regulations and European directives.

How do we collect information from you?

Information you provide to us directly:

When you register on our website.
When you make a purchase from our online store.
When you participate in a contest or fill out a contact or newsletter subscription form.

Information we collect automatically:

Cookies and similar technologiesWhen you browse our website, we collect information about your device, your IP address, your browser type, the referring page, and your browsing behavior. See the Cookie Policy for more details.

What do we use your data for?

Your personal data is used for the following purposes:

Order and purchase managementTo process your orders and manage shipments.
Customer serviceTo respond to your inquiries, requests, or issues.
Business communicationsTo send you newsletters, promotions, or information about our products, always with your prior consent.
Improving the user experienceTo analyze browsing behavior and provide personalized content.
Compliance with legal obligationsTo comply with applicable regulations.

Legal basis for the processing of data

The processing of your personal data is based on:

Express consentFor sending commercial communications and using non-essential cookies.
Execution of a contractTo manage purchases made in our online store.
Legal obligationTo comply with legal obligations in tax and accounting matters.
Legitimate interestTo improve our services and ensure the security of the website.

How long will we keep your data?

Business communicationsUntil you withdraw your consent.
Online shoppingFor the time necessary to comply with contractual and legal obligations.
Inquiries and IncidentsUntil your application is resolved.
Navigation information: According to the period specified in our Cookie Policy.

To which recipients will your data be disclosed?

In general, your personal data will not be disclosed to any third party, except that:

We are legally required to do so (e.g., administrative or judicial requirements).
We work with service providers who help us manage the website or send communications (e.g., MailerLite to manage the newsletters).
We work with payment processors to manage purchases in the online store.

In the event of international data transfers outside the European Economic Area, we will ensure that the appropriate safeguards established by the General Data Protection Regulation.

What are your rights when you provide us with your data?

Right of accessYou have the right to know what personal data we have about you.
Right of replyYou can request the correction of incorrect or incomplete data.
Right to erasureYou have the right to request the deletion of your data.
Right to objectYou can object to the processing of your data for specific purposes.
Right to restriction of processingYou have the right to restrict the processing of your data in certain circumstances.
Right to portabilityYou can request to receive your data in a structured, commonly used format.
Right not to be subject to automated individual decisions, including the creation of profiles.

You can exercise these rights by sending a request to dades@surantdesign.com, indicating your first name, last name and your specific request. You also have the right to file a complaint with the’Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

Cookie Policy

This website uses cookies to improve the browsing experience and offer personalized content. Detailed information about the use of cookies can be found in our Cookie Policy.

Types of Cookies Used:

Session cookiesTo manage the user's preferences during the session.
Analytics cookiesTo analyze website traffic and improve its performance.
Third-party cookies: Used by external services such as Google Analytics, Facebook, Twitter o YouTube.

You can manage your cookie preferences through your browser settings.

Privacy Policy Modifications

Surant Design We reserve the right to modify this Privacy Policy to adapt it to new legislation or changes in our business practices. Any modifications will be posted on this page in a timely manner.

Last updated: 28/02/2025

Acceptance and Consent

By using this website, you declare that you have been informed of the personal data protection conditions and you accept and consent to their processing by Surant Design in accordance with this Privacy Policy.